Info Grid Base Data Usage Policy

Purpose of Our Tracking Methods

At Info Grid Base, we use tracking technologies to provide an optimal and personalized learning experience. These technologies include cookies, local storage, and other tools that collect and store information about your interaction with our platform. By understanding how these tools work and why we use them, you can make informed decisions about your privacy and preferences.

Tracking technologies serve several essential purposes on our platform. For example, they enable key functionalities such as logging in securely, saving your progress in courses, and remembering where you left off in a video or module. Without these tools, many foundational aspects of our platform’s functionality wouldn’t be possible.

We also use tracking tools to gather analytics that help us improve our online education services. These tools collect data on metrics like page load times, user engagement, and course completion rates. For instance, if we notice a high drop-off rate in a particular module, we can investigate and make improvements to the content or structure of that lesson. This data-driven approach ensures that our platform continually evolves to meet learners’ needs.

Functional tracking technologies are also critical for customizing your experience. They remember your preferences, such as preferred language or whether you prefer video content over text-based lessons. For instance, if you’ve selected a specific course pathway, our system ensures that your navigation and recommendations align with your goals and interests.

In addition to functionality and analytics, some tracking methods enable customization of content. For example, if you’ve been exploring topics related to mathematics, we might highlight courses or resources that align with those interests on your dashboard. This tailored approach ensures you’re exposed to the most relevant and enriching content for your educational journey.

In essence, our tracking ecosystem works as a cohesive system to enhance your experience. Analytics, functionality, and customization tools operate together to provide seamless navigation, personalized recommendations, and actionable insights for improvement. For example, while cookies might store your login session, analytics tools simultaneously assess how efficiently users are accessing those sessions. Together, these technologies create a robust foundation for delivering impactful online education.

Usage Limitations

We believe that maintaining transparency around data tracking is essential. As a user, you have the right to control how and to what extent tracking technologies are used. These rights align with privacy laws and regulations designed to protect individual choices and preferences.

To manage your tracking preferences, you can access settings in your browser. Most major browsers, like Chrome, Firefox, and Safari, allow you to block or delete cookies. For example, in Chrome, you can navigate to "Settings" > "Privacy and Security" > "Cookies and Other Site Data" to manage your preferences. Adjusting these settings can give you greater control over the information collected during your visits.

On our platform, we provide an opt-out mechanism through a preference center. This tool allows you to specify which types of tracking you’re comfortable with. For instance, you might choose to disable analytics tracking while allowing essential cookies needed for logging in. To access this tool, simply visit the settings section on your user dashboard and explore the "Data Preferences" menu.

It’s important to understand the potential consequences of disabling certain tracking technologies. For example, if you block functional cookies, you may need to log in every time you visit the platform, and progress tracking within courses might not function correctly. Similarly, disabling analytics tracking might reduce our ability to improve the platform based on user feedback and behavior patterns.

In addition to built-in options, third-party tools, such as browser extensions or privacy-focused software, can help you manage tracking. For instance, tools like Ghostery or Privacy Badger can block trackers across websites, providing an additional layer of control. However, keep in mind that these tools may sometimes interfere with site functionality.

Striking a balance between privacy and usability is essential. While disabling all tracking might enhance your privacy, it can also limit the personalized and interactive features that make Info Grid Base effective. We encourage you to explore your options and choose settings that align with your priorities.

Other Important Information

We retain data collected through tracking technologies for varying durations, depending on its type and purpose. For example, cookies related to session management are typically deleted when you log out, while analytics data may be stored for up to 12 months to identify long-term trends. After these periods, data is either deleted or anonymized to protect your privacy.

To safeguard your data, we employ multiple technical and organizational measures. These include encrypted data storage, secure communication protocols, and regular security audits. For instance, all sensitive information is encrypted during transmission to prevent unauthorized access.

The data we collect through tracking technologies might also be combined with other information you provide. For example, if you complete a profile questionnaire about your learning goals, we may use this data to refine course recommendations based on your activity history. This integration ensures a cohesive and personalized educational experience.

Our practices comply with applicable privacy regulations, such as the General Data Protection Regulation (GDPR). These frameworks guide how we collect, process, and store your data, ensuring that your rights are respected. For instance, GDPR mandates that users have access to and control over their data, which we fully support through our platform tools.

Special protections are in place for sensitive user categories, such as younger learners. For instance, accounts for users under a certain age are designed to limit data collection and prioritize safety. These accounts also restrict access to certain features that might expose users to unnecessary risks.

Additional Technologies

In addition to cookies, we use web beacons and pixel tags to collect data. These tiny, transparent images are embedded in emails or web pages to track when content is accessed. For example, we might use a pixel tag in a welcome email to see if you’ve opened it and clicked on any links.

Local storage is another tool we use to enhance your experience. Unlike cookies, which are sent to and from the server, local storage resides on your device and can store larger amounts of data. For instance, we might use local storage to save your progress in an offline mode lesson, ensuring that it syncs once you’re back online.

Device recognition technologies might also be employed to identify the type of device or browser you’re using. This helps us optimize the platform’s layout for your screen size and capabilities. For example, a mobile user might see a simplified interface compared to a desktop user.

Other methods, such as session tracking or unique identifiers, may also be used to enhance security and functionality. For instance, a session ID can help ensure that your account remains secure while you’re logged in, even if you’re accessing the platform from multiple devices.

You can manage these technologies through your browser settings or by using tools provided by the platform. For example, you might clear your local storage through your browser’s developer tools or disable pixel tags by opting out of marketing emails.

Changes to This Policy

Our data usage policy is reviewed regularly to ensure it remains up-to-date with evolving technologies and regulations. Typically, we conduct a review every 12 months or sooner if significant changes occur, such as the introduction of new features or legal requirements.

When updates are made, we’ll notify you through multiple channels, such as platform banners, email announcements, or notifications on your account dashboard. For example, a banner might appear on your homepage outlining the key updates and directing you to the full policy.

We maintain a version history of this policy so that you can review previous versions if needed. This is especially useful if you’d like to compare current practices with those from earlier periods. Instructions for accessing historical versions will be provided in the policy update announcement.